The Golden River Experience: Your Journey to a Dream Home

At Golden River Construction, we are committed to providing a seamless and enjoyable remodeling experience for our clients. Over the years, we have designed a straightforward and organized process, ensuring clear communication and efficient progress at every stage.

1. Initial Contact

Begin by filling out our form on the website. After submitting the form, you’ll be directed to our calendar where you can schedule a specific time for a phone call and answer a few additional questions about your project. This step helps us understand your needs better and eliminates the hassle of playing phone tag.

2. Phone Consultation

During a 15-20 minute phone call, we will discuss your project in detail, including your goals and preferences, and what is important to you. We will provide an initial estimate of potential costs and ensure all decision-makers are present to avoid any confusion. We also emphasize the importance of honesty and transparency—if there’s something you don’t like, let us know upfront.

3. In-Person Appointment

We will then schedule an in-person appointment to kick off the design process. This is where we will do a walkthrough, discuss your vision, take accurate measurements and photos, begin sourcing materials, finalize any other necessary details to ensure everything is set for the project, and begin putting together an official bid.

4. Bid Approval, Ordering Materials, and Setting Start Date

Once the bid is approved, we will begin ordering the necessary materials. We will then reopen the calendar and set a start date based on the estimated delivery time of the materials as well as your availability.

5. Pre-Job Walkthrough

After ordering the materials and setting a start date, we will organize a pre-job walkthrough roughly one week before the project begins. This short 15-30-minute meeting ensures we are on the same page regarding the scope of work and allows us to develop a project plan. If your start date is still a few weeks or months away, don’t worry— we enjoy setting up these walkthroughs to review and refine the details together.

6. Daily Progress Updates

Once we have started the project, we will provide daily and weekly progress updates, regardless of the size of the update. This ensures you are always informed about the status of your project and can address any concerns promptly.

7. Wrap-Up & Completion

As we approach the final stages of your project, your satisfaction remains our top priority. We encourage you to promptly communicate any concerns or additional requests you may have. This allows us to address any issues immediately, ensuring a seamless and satisfactory completion of your remodeling project. Your feedback is invaluable in helping us deliver the highest quality results.

What To Expect After Your Project Is Complete

At Golden River Construction, our commitment to you extends beyond project completion. To ensure your continued satisfaction and the longevity of our work, we have established a comprehensive post-job plan:
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Receipt and Certificate of Completion

Upon finishing the project, we will provide you with a detailed receipt and a certificate of completion, verifying that all work has been completed to the highest standards.

Follow-Up Communication

We will stay in touch after the project is completed to ensure that everything is functioning as expected. Your feedback is crucial, and we are here to address any concerns that may arise.

1-Year Warranty

All our work comes with a 1-year warranty. This guarantee reflects our confidence in the quality of our craftsmanship and materials.

Scheduled Warranty Visit

Three months before your warranty ends, we would love to schedule a visit to inspect the work covered by the warranty and address any issues related to the scope of work outlined in the contract.
This proactive approach ensures that any potential problems are resolved promptly, providing you with peace of mind. Please note that this warranty visit is specifically for inspecting and addressing issues within the scope of the original contract.
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This post-job plan underscores our dedication to quality and customer satisfaction, ensuring that your remodeling experience is positive and worry-free even after the project is complete.
By following this structured process, we ensure that every project runs smoothly and meets your expectations. We look forward to working with you and making your remodeling dreams a reality!

Let's Talk About Your Project

Reach out to us by calling us or filling out the form below and we will call you back to talk about your project as soon as we can.

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Give us a call or fill out the form below and we’ll call you to talk about your project.

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